Warranty at Findicare - Standard 2 Year Warranty

Warranty at Findicare - Standard 2-Year Warranty Collini

Warranty Extension for Collini Products: Enjoy Quality with Peace of Mind

At Collini, we believe in the quality, durability, and reliability of our products.
That’s why we offer a 2-year warranty on all our wellness and treatment solutions.
This warranty is designed to provide you with peace of mind, so you can invest in our products with complete confidence.
We stand behind what we deliver and ensure that your experience with Collini remains optimal both in the short and long term.

Our warranty covers not only defects or malfunctions that may occur with normal use, but also includes the following additional benefits:

• No travel costs: Whether you are based in the Netherlands, Germany, or anywhere else in Europe, our technicians will come to you at no extra charge.
  This makes the warranty not only convenient but also cost-effective.
• Included labor costs: The time our specialists spend resolving an issue is fully covered within the warranty period.
  You won’t have to worry about unexpected labor costs, no matter how long the work takes.
• High customer satisfaction: We ensure that you are always assisted quickly and efficiently.
  Our customer service team is available to ensure a smooth resolution of your issue.

Extend Your Warranty for Extra Security

If you would like to enjoy the security Collini offers for a longer period, you can opt for a warranty extension.
This allows you to extend the warranty period and continue to benefit from our unmatched service and quality.

The warranty extension can easily be added to your purchase.
The additional costs for extended warranty are as follows:

• 1 year additional warranty: € 299 excl. VAT
• 2 years additional warranty: € 449 excl. VAT
• 3 years additional warranty: € 549 excl. VAT

With the warranty extension, you benefit from:

✔️ Longer peace of mind: Assurance that your Collini products will continue to function flawlessly for a longer period.
✔️ Free service: Travel costs and labor are fully included, so you won’t have unexpected costs for maintenance or repairs.
✔️ Long-term support: Whether you have a wellness table, treatment chair, or another Collini product, you can continue to rely on our expert support.
✔️ Easy contact and fast assistance: Our expert team is always available to ensure a quick and efficient resolution of your issue, so you won’t have to wait long for repairs or replacements.
✔️ Increased product lifespan: With a longer warranty period, you can enjoy the high quality and functionality of your product for a longer time, increasing the value of your investment.

What is Not Covered by the Warranty?

Although the warranty covers a lot, there are a few exclusions, such as:

• Maintenance work: This includes addressing sounds such as squeaks or creaks, which are not covered by the standard warranty.
  It’s important to note that such noises are often caused by normal wear and tear or intensive use, but can always be booked separately at a favorable rate.
• Damage due to misuse: Our warranty does not cover defects caused by improper use of the product, such as dropping, bumping, or exposure to harmful substances.
  We recommend reading the user manual carefully and properly maintaining your product to ensure a long lifespan.
• Normal wear and tear: Usage marks such as light scratches, stains, or discoloration from daily use are not covered under the warranty.
  These are typically not signs of defects, but of normal wear and tear that can occur with any product.
• Modifications or adjustments: If the product is modified, repaired, or installed by an unauthorized party, the warranty becomes void.
  We recommend always using our specialized technicians for any adjustments or repairs to maintain the warranty.

Repairs for Items That Can Be Shipped by Package Service

If a Collini product needs repair and is suitable for shipping via a parcel service, it must be sent to Findicare for repair.
In this case, no technician will come to the location; instead, the product will be sent to our workshop for assessment and repair.
This applies to smaller items that do not require on-site installation or treatment. The shipping costs for sending the product to us are the responsibility of the customer.

Investing in Collini with Peace of Mind

With the extended warranty options, you can enjoy years of carefree use of your investment in the quality and durability of Collini products.
Whether you have a wellness table, treatment chair, beauty device, or other Collini products, you can be confident that you will always receive excellent service and a product that will serve you for many years.

Buying a Collini product is not just an investment in functionality and comfort, but also in security. With our extended warranty, you are assured of support and service even after the purchase is complete. We want you to be able to focus fully on your work without worrying about unexpected issues with your equipment.

Do you have questions about the warranty conditions or would you like to extend your warranty right away? Please don’t hesitate to contact us. Our professional team is always ready to assist you and advise you on the best option for your situation.

Collini – Quality You Can Trust, Service You Deserve.