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Get 20% off all Collini products! and 30% Opiala Use discount code: COLLINI20 or OPIALA30

Get 20% off all Collini products! and 30% Opiala Use discount code: COLLINI20 or OPIALA30

  • Ordered before 15:00? shipped today!
  • The trusted address for 20 years!
  • Experience store Almere / Tönisvorst / Mortsel

NOW OPEN: EXPERIENCE STORE | ALMERE +31 36 5302124 | Tönisvorst +49 21516563651 | Mortsel +32 35018266

NOW OPEN: EXPERIENCE STORE | ALMERE +31 36 5302124 | Tönisvorst +49 21516563651 | Mortsel +32 35018266

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    Maintenance & Malfunctions

    This is the place to report your breakdowns and repair requests. You can also conclude your service plan or separate maintenance service and order cleaning products here so that you can enjoy yourself in the coming years.
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    As a manufacturer, importer, wholesaler, distributor and supplier of the best and most beautiful salon, practice & clinic furnishings, we also have our own maintenance and repair service. This allows us to really offer the service we strive for because our people are trained internally and work continuously with our own brands.

    In order to be able to help you quickly and satisfactorily, we have drawn up a protocol to offer you the best solution.

    This protocol can be found below and can of course be deviated from in order and steps if this leads to a faster and better solution:

    Can you visualize the question/complaint/defect with a photo or video? If so, send this photo/video to [email protected]. You can describe the question/complaint/defect and include your contact details. We can then view and analyze the images and contact you on that basis to discuss the options with you.

    If the question/complaint/defect cannot be visualized, you can also contact 036-5302124 directly and ask for the maintenance & repair department. We offer a lot of help and solutions directly by telephone, which saves a lot of time and money.
    Would you like to schedule an appointment for a service? Then you can fill in the contact form on the "customer service" page and indicate in the subject that it concerns a maintenance service or you can easily and quickly order your maintenance or service plan above. Maintenance is always scheduled together with you.
    If your product is being serviced or offered to us for repair and you have questions about it, you can contact the technical service directly on 06 5899923.

    We strive to provide you with targeted and adequate help and service. If you still can't figure it out, you can call the general number 036-5302124.

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